Privacy Policy
Introduction
This website is the property of Jinhua Binduo Trading Co., LTD, a limited liability company incorporated under Chinese law, with its registered office at Room 125, No 938, Taoyuan Road, Wucheng District, Jinhua City, Zhejiang Province, China, registered under number 91330702MA2K0AXF9X.
When you visit this website, DaDrH SRL collects certain information about your device, regarding your interaction with this website, as well as information necessary to process your purchases. Additional information may be collected if you contact our customer service.
The data controller for your personal data collected on our website is Cloudways LLC.
Shopify Inc. is committed to protecting the personal data collected as a result of your use of our website and not to transmit such personal data to a third party without prior notice to you.
This privacy policy (hereinafter, the "Privacy Policy") has been designed to help you understand what information we collect, why we collect it, and to explain how you can update, manage, export and delete your information.
The purpose of this Privacy Policy is to inform you about our practices regarding the collection, use and disclosure of information and data about you, collected as a result of your use of our website, as well as the content and conditions for exercising your rights in this regard.
DaDrH SRL ensures the protection of your personal data and privacy in compliance with the applicable Estonian and European regulations.
Your express consent to the Privacy Policy is required and necessary to allow us to process your order(s) and to ensure an optimal browsing experience best suited to your needs.
By browsing our website, you undertake to read and accept our Privacy Policy.
2. Data collected
Personal data about you may be collected and processed, particularly as a result of your browsing on our website, any order(s) you place, and any request(s) you make to our customer service.
The data likely to be collected and processed includes in particular the following:
-
Identity data:
- First and last name(s);
- Postal details (billing address and delivery address);
- Email address;
- Phone number.
-
Payment method data:
- Credit card number;
- Credit card expiry date;
- Bank details.
-
Commercial relationship tracking data:
- Your order number;
- Your purchase history;
- Any requests you have made to customer service;
- Your preferences and interests related to products and services offered on our website.
-
Electronic identification data:
- IP address;
- Other browsing information relating to your device.
3. Use of cookies
We use "cookies" and other unique identifiers. This allows us to obtain certain types of information when your web browser or connection device accesses our website or other content provided by or on our behalf.
A "cookie" is a small amount of information downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, social media and content cookies.
"Cookies" improve your browsing experience by enabling the website to remember your actions and preferences. They also provide information about how you use our website, for example whether it is your first visit or whether you are a regular visitor.
The following cookies are used to optimise your experience on our website and to provide our services: please refer to the table and information published on the website.
The length of time a "cookie" remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing; persistent cookies last until their expiry or deletion. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage "cookies" in several ways. Please note that deleting or blocking "cookies" may affect your experience on our website and some parts may no longer be fully accessible.
You may give or withdraw your consent to the use of different categories of non-essential cookies at any time.
The "cookies" we use cannot transmit computer viruses or extract personal information from your hard drive. We use "cookies" solely for the purpose of collecting information in accordance with this Privacy Policy.
Furthermore, blocking "cookies" does not prevent the sharing of information with third parties. To exercise your rights or to object to certain uses of your personal data, please contact us.
4. Purposes of collecting your personal data
If you choose to use our website, you accept that we collect, use and disclose information about you in a strictly limited manner and under the conditions set out in this Privacy Policy.
Personal information about you may also be collected when you communicate with DaDrH SRL and provide, for example, your contact details.
Your personal data is collected on the basis of your explicit consent, for the purpose of fulfilling your order(s), or because it serves a legitimate interest of DaDrH SRL.
The collection of your personal data may be for the following purposes:
- Processing your questions and information requests;
- Providing and delivering products and/or services you have purchased on our website;
- Managing your online orders, their delivery and applicable warranties;
- Processing your payment information;
- Ensuring the security of online transactions and preventing fraud and payment incidents;
- Managing and optimising the customer relationship;
- Establishing a profile about you to better analyse your consumer trends and preferences;
- Subject to your consent, to send you information about our offers, news and events (newsletters, invitations and other publications);
- Improving the functioning of our website;
- To offer you personalised services;
- Detecting potential risks or fraud;
- Managing and responding to repair requests and providing after-sales services.
5. Recipients of your personal data
Your personal data is collected by DaDrH SRL. DaDrH SRL shall only disclose personal or financial information about you to the following parties and in the following specific situations.
Your personal data may be disclosed to our service providers. We sometimes use third parties as service providers to carry out specific activities on our behalf. Any information communicated to our service providers is intended to ensure the full performance of the sales contract concluded on our website.
For example, the delivery service, provided by carriers such as DHL, Colissimo, UPS or another national postal service, requires your basic information such as your name, delivery address and phone number. This is necessary for the seller to fulfil its customs clearance and delivery obligations.
Your personal data may also be shared with subcontractors for technical and/or logistical reasons (e.g. carriers, hosting and maintenance providers, payment providers, fraud management bodies, email service providers, etc.).
Your personal data may also be disclosed for commercial purposes to our website host "Shopify Inc.", and for logistical purposes to the product seller, namely Jinhua Binduo Trading Co., LTD, a company incorporated under Chinese law with its registered office at Room 125, No 938, Taoyuan Road, Wucheng District, Jinhua City, Zhejiang Province, China.
Please also note that we use Google Analytics to better understand customer trends, needs and preferences. To learn more about how Google Analytics uses your personal information, or to opt out, click here.
We share information about your use of our website, your purchases and your interactions with advertisements with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or similar technologies.
For more information on how targeted advertising works, you can consult the Network Advertising Initiative (NAI).
You can opt out of targeted advertising on the following platforms:
You can also opt out of certain targeted advertising services by visiting the Digital Advertising Alliance opt-out portal.
Finally, we may be required to disclose your personal data to third parties when such disclosure is required by law, by a regulatory provision or by a court order.
6. Retention period of your personal data
We undertake to use your personal data only for the time necessary to achieve the purposes described in section 4 of this Privacy Policy.
Personal data collected and processed in connection with the "Contact" section will be retained only for the duration of processing your request.
Data relating to your orders will, in principle, be retained by DaDrH SRL for a period not exceeding the applicable statutory limitation periods. Upon closure of your customer account, this data will be archived or destroyed if the said periods have expired.
Your banking data will only be stored securely and for the time necessary to validate your order and process payment. Your banking data will then be immediately destroyed.
In all cases, you have the right to close your customer account at any time and/or unsubscribe from our newsletters. To do so, contact our customer service at contact@ecolizo.com or click the unsubscribe link included in each newsletter.
7. Processing of your personal data
Personal information collected as a result of your use of our website will initially be processed in Ireland. It will then be transferred outside Europe for storage and further processing, including to Canada and the United States of America.
For more information on GDPR compliance for personal data transfers (EU Regulation 2016/679 of 27 April 2016), you may consult the GDPR white paper prepared by Shopify Inc.
Please note that your personal data will also be disclosed and processed by Jinhua Binduo Trading Co., LTD., seller of products on our website, in order to ensure the delivery of your orders. Only the personal information relevant to the dispatch of your orders will be processed there.
8. Confidentiality and security of your personal data
Our partner Cloudways LLC, the host of our website, has implemented appropriate technical and organisational measures to ensure the confidentiality and security of the personal data collected about you.
Accordingly, Cloudways LLC guarantees that transactions concluded on our website are protected by SSL encryption.
9. Your rights regarding your collected personal data
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and applicable national legislation, you have the following rights:
- Right of access and right of rectification of personal data collected about you;
- Right to request the deletion of your personal data and the right to object to its processing;
- Right to obtain the restriction or portability of your personal data;
- Right to object to processing on legitimate grounds or for commercial purposes;
- Right to provide instructions regarding the fate of your personal data after your death;
- Right to obtain the correction of inaccurate data and to complete incomplete information;
- Right to object to the use of your personal data for customer profiling purposes (in which case you will no longer benefit from personalised offers or services).
You may exercise these rights directly by sending an email to contact@ecolizo.com.
If your postal and/or email address changes, please update this information. This is essential to facilitate dispatch, ensure effective receipt of your orders, and to contact you if necessary.
DaDrH SRL may also keep a copy of communications with website users, including all responses to your questions and comments sent by our customer service.
10. Applicable law – Disputes
This Privacy Policy is governed by Belgian law.
Any dispute arising from the application or interpretation of this Privacy Policy shall be resolved exclusively by the competent Estonian courts, subject to special territorial jurisdiction rules, such as in the case of a dispute with a consumer residing within the European Union. In the latter case, the courts of the consumer's place of residence shall have exclusive jurisdiction.
11. Modification of the Privacy Policy
We reserve the right to update this Privacy Policy to reflect any future changes in practices, applicable legislation and regulations, as well as for operational reasons.
12. Contact
For more information about our privacy practices, if you have questions, or if you wish to lodge a complaint, you may contact us by email at contact@ecolizo.com.
Preamble
These Privacy Policies form an integral part of the GTC (as defined below), and the definitions used therein also apply here.
These Privacy Policies aim to inform Data Subjects about the collection and processing of their Personal Data carried out by DaDrH SRL through the Website, as well as the Specific Rights to which they are entitled under Personal Data Regulations.
Definitions
The following terms, whether used in the singular or plural, are defined as follows:
- Intermediate Archiving : temporary storage of Personal Data that still has administrative interest, prior to its deletion or anonymisation.
- Privacy Policies : this document, which governs the protection of Personal Data of Data Subjects.
- GTC : collectively refers to the Terms of Use, General Terms of Service and General Terms of Sale applicable to the Website.
- Personal Data : any information relating to an identified or identifiable natural person, collected and processed in connection with the use of the Website.
- Specific Rights : rights granted to Data Subjects by Personal Data Regulations, detailed in the relevant section.
- Data Subject : any user (internet user, Customer or Subscriber) whose Personal Data is processed by DaDrH SRL.
- Personal Data Regulations : refers to the General Data Protection Regulation (GDPR) and applicable national legislation.
- Device : any device used by a Data Subject to access the Website (computer, smartphone, tablet, etc.).
Legal bases for processing
The processing of Personal Data carried out by DaDrH SRL is based on the following legal grounds:
- Consent : processing is carried out following the explicit consent of the Data Subject for one or more specific purposes.
- Performance of a contract : processing is necessary for the performance of a contract or pre-contractual measures.
- Legal obligation : certain Personal Data is processed to comply with legal obligations (e.g. retention of access logs).
- Legitimate interest : processing may be justified by the legitimate interests of DaDrH SRL (e.g. fraud prevention), provided that the fundamental rights and freedoms of the Data Subject are not compromised.
Purposes of processing
Personal Data collected by DaDrH SRL is processed for the following purposes:
- Management of orders, subscriptions, billing and commercial relationship tracking.
- Conducting satisfaction surveys, commercial prospecting and marketing operations.
- Personalisation of services offered on the Website.
- Organisation of prize draws or promotional operations.
- Management of requests related to the exercise of Specific Rights.
- Prevention and management of fraud, unpaid debts and disputes.
- Statistics and marketing analyses.
- Legal retention or intermediate archiving for administrative, tax or accounting purposes.
Storage and security of personal data
Personal Data is stored in a secure environment. Technical and organisational measures are implemented to prevent alteration, loss or unauthorised access.
Host: CloudWays.
Retention period:
- Active data: 3 years after the last interaction.
- Intermediate archiving: up to 7 years, depending on legal obligations.
Collection of personal data
The data collected includes in particular:
- Contact information (name, first name, email address, phone number, etc.).
- Connection and browsing data on the Website.
- Payment data (encrypted, with no direct access for DaDrH SRL).
- Preferences and interactions related to the use of the Website.
Recipients of personal data
Personal Data may be transmitted to third parties only in the following cases:
- Performance of services (delivery, payment management).
- Combating fraud.
- Compliance with legal obligations.
Transaction security
Payments made on the Website are secured through a payment service provider (PSP). DaDrH SRL does not collect or retain the full banking details of users.
Exercise of specific rights
Data Subjects have the following rights:
- Access : view the Personal Data collected.
- Rectification : correct inaccurate Data.
- Erasure : request the deletion of Data, under certain conditions.
- Restriction : temporarily restrict processing.
- Portability : receive their Data in a usable format.
- Objection : refuse certain processing, particularly for prospecting purposes.
- Post-mortem instructions : govern the processing of Data after their death.
To exercise these rights:
- Contact by email: contact@Ecolizo.com
- Contact by post: Rue Joseph Bertaux 4, 6040 Jumet, Belgium
Cookies
The Website uses cookies to:
- Analyse traffic and improve user experience.
- Adapt the display to the preferences of the Data Subject.
- Ensure security measures.
Cookies have a maximum retention period of 13 months.
Opposition: Browser settings allow cookies to be refused or restricted. Consult your browser's help guide for more details.
Complaints
For any questions or complaints, contact DaDrH SRL or the competent supervisory authority in your country.